Effective Date: 1 June 2026

1. Introduction

Lever & Hart Strategic Advisory (Pty) Ltd (“Lever & Hart”, “we”, “our” or “us”) respects the privacy of every individual and organisation with whom we interact. We are committed to processing Personal Information responsibly, transparently and in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, disclose, store and otherwise process Personal Information through this website and in the course of responding to enquiries submitted to us.

Lever & Hart Strategic Advisory (Pty) Ltd is a private company incorporated in the Republic of South Africa under registration number 2025/850147/07.

By accessing this website or submitting information to us, you acknowledge that you have read this Privacy Policy.

2. Definitions

For purposes of this Privacy Policy, “Personal Information”, “Data Subject”, “Operator”, “Processing” and any other capitalised terms shall bear the meanings assigned to them in POPIA unless the context indicates otherwise.

3. Collection of Personal Information

We collect only the Personal Information reasonably necessary to communicate with prospective clients, deliver our professional services and operate our business effectively.

Where you contact us through this website, we may collect your name, organisation, email address, telephone number and any information you choose to include in your enquiry.

Like most websites, we also collect certain technical information automatically, including your IP address, browser type, operating system, referring pages and general website usage data. This information is primarily used for security, website administration and analytical purposes and is generally not used to identify individual visitors.

You are under no obligation to provide Personal Information to us. However, if you choose not to provide information requested through our contact form, we may be unable to respond to your enquiry.

4. Purpose of Processing

Personal Information is processed only for legitimate business purposes, including responding to enquiries, communicating with clients and prospective clients, arranging consultations or meetings, providing strategic advisory and related professional services, maintaining business records, improving the functionality and security of our website, complying with legal and regulatory obligations, and protecting our lawful interests where necessary.

We do not collect Personal Information for purposes unrelated to our business, nor do we process Personal Information in a manner incompatible with the purpose for which it was originally collected.

5. Lawful Basis for Processing

Lever & Hart processes Personal Information only where such processing is permitted under POPIA. Depending on the circumstances, processing may be based on your consent, the need to respond to your request prior to entering into a professional engagement, our legitimate business interests, compliance with legal obligations, or another lawful basis recognised under POPIA.

6. Disclosure of Personal Information

We treat Personal Information as confidential and do not sell, rent or otherwise make it available to third parties for commercial purposes.

Personal Information may be shared with carefully selected service providers who assist us in operating our business, including providers of website hosting, email, cloud storage, information technology services and business administration. These service providers process information only on our instructions and are expected to maintain appropriate standards of confidentiality and security.

We may also disclose Personal Information where required by law, pursuant to a lawful request by a regulatory authority or court, or where disclosure is reasonably necessary to establish, exercise or defend legal rights.

7. International Processing

Lever & Hart makes use of reputable cloud-based business platforms, including Google Workspace, to support the secure operation of our business.

Accordingly, Personal Information may from time to time be processed or stored on servers located outside the Republic of South Africa. Where this occurs, we take reasonable steps to ensure that such processing is undertaken by reputable service providers that maintain appropriate security standards and that any cross-border processing complies with the requirements of POPIA.

8. Information Security

We maintain reasonable technical and organisational safeguards designed to protect Personal Information against accidental or unlawful destruction, loss, unauthorised access, alteration or disclosure.

While no electronic system can be guaranteed to be entirely secure, we regularly review our practices and make reasonable efforts to ensure that Personal Information remains appropriately protected throughout its lifecycle.

9. Retention of Personal Information

We retain Personal Information only for as long as reasonably necessary to fulfil the purpose for which it was collected, to comply with applicable legal, regulatory and professional obligations, to resolve disputes, or to protect and enforce our legal rights.

When Personal Information is no longer required, it is securely deleted, destroyed or anonymised in accordance with applicable legal requirements and our internal record management practices.

10. Cookies and Website Analytics

This website may use cookies and similar technologies to facilitate its operation, improve functionality and better understand how visitors use the site.

Cookies generally do not identify you personally but assist us in improving the performance, security and usability of the website. Most internet browsers allow you to manage or disable cookies through your browser settings should you choose to do so.

11. Your Rights

Subject to POPIA, you have the right to request access to Personal Information that we hold about you, request the correction of inaccurate or incomplete information, object to the processing of Personal Information where permitted by law, request the deletion or destruction of Personal Information in appropriate circumstances, withdraw consent where processing is based on consent, and lodge a complaint with the Information Regulator should you believe your Personal Information has been processed unlawfully.

We will consider and respond to all legitimate requests within a reasonable period and in accordance with our obligations under POPIA.

12. Information Officer

Lever & Hart has appointed an Information Officer responsible for overseeing compliance with POPIA and this Privacy Policy.

Any questions regarding this Privacy Policy or the processing of Personal Information may be directed to:

Information Officer
Lever & Hart Strategic Advisory (Pty) Ltd
Registration Number: 2025/850147/07
Email: hello@leverandhart.com

13. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in our business practices, legal obligations or operational requirements.

The most recent version will always be published on this website, together with its effective date. Continued use of the website following publication of any updated version constitutes acknowledgement of the revised Privacy Policy.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of South Africa, including POPIA.